casablanca shuttle

Transfer mohammed v, cmn airport Shuttle

F.A.Qs

How can I make a reservation ?

You can either :

- FILL out a shuttle request form on www.casablancashuttle.com.

- Mail us.

 *How do I pay for my shuttle ?

All online bookings are NOT paid in advance .

You just need to print off the confirmation email and give it to your driver when you arrive in Casablanca.

*How much do children pay ?

Children aged between 0 and 8 pay 0 Euros each way.

Children over 8 pay the standard adult fare.

*Is your website secure ?

Our online booking form is secure.

*How far in advance do I have to reserve ?

We recommend you book at least 48 hours in advance to ensure that we have enough time to process your request.

However, we will do our best to accommodate any last minute requests.

*What if I need to cancel my reservation ?

For any cancellation made by the client, the following cancellation fees will apply .

- the day of transfer :0€ no refund.

*How do I find you at the airport ?
Casablanca Shuttle driver wait you exit hall with Casablanca shuttle backboard

*What are your opening hours ?

Our telephone reservation service is open every day of the year from 7am until 11pm. The arrivals & departure pick up service is available 24 hour a day, on a year round basis.

What if my flight is delayed ?

We will wait up to one hour after the scheduled arrival time of your flight. After this time we will try our best to provide your transfer but cannot guarantee this will be possible.

What are your vehicles like ?

Our vehicles are silver, 8-seater mini-vans with the Casablanca shuttle logo displayed discreetly on the sides. All our vans are

air-conditioned and non-smoking.

*How do I know what time you will pick me up to go to the airport ?

Your pick-up time will be indicated in your confirmation. We normally pick passengers up 4 hours before the scheduled flight time. However, it is important that you call us before your departure to confirm that there has been no change in your pick-up address or flight time.

Where are your pick up and drop off points ?

We operate a door-to-door service.

We will pick you up from the terminal you land in and take you to the door of your address in Casablanca City.

On departure we will pick you up from your address and drop you off at the terminal your flight leaves from.

*What airports do you serve ?

We serve CMN airport " Mohammed V.

Do you operate outside Casablanca ?

Yes, we can take you wherever you need to go! Please contact us for a quote.

How long does it take to get from Casablanca to the airport and vice-versa ?

The journey time depends on the traffic and your address in Casablanca. The standard journey time is approximately one hour but may well vary.

How much luggage can I have in the shuttle ?

You may take one regular-sized suitcase and one item of hand luggage free of charge.

For any extra or unusual luggage, we may ask you to pay a supplement. Please contact us for any further information.

What if I don't speak Arabic ?

Don't worry! All our drivers and agents speak both French and English. Our agents also speak German, Spanish and Italian.

Do I need to tip the driver ?

It is entirely at your discretion whether you wish to tip the driver.

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